Privacy Policy

Effective Date: July 6, 2026

Information We Collect

We may collect the following information:

Name
Email address
Phone number
Date of birth
Insurance information
Information you voluntarily submit through our contact forms or patient intake process

How We Use Your Information

We use your information to:

Schedule appointments
Communicate regarding your care
Verify insurance eligibility
Respond to inquiries
Improve our services
Comply with applicable legal and regulatory requirements

SMS Communications

By providing your mobile phone number, you consent to receive text messages from Hopeful Mind Mental Health PLLC regarding:

Appointment reminders
Appointment scheduling and rescheduling
Practice updates
Care coordination
Billing notifications

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP to any text message.

SMS consent is not shared with third parties or affiliates for marketing purposes.

HIPAA

Hopeful Mind Mental Health PLLC complies with applicable federal and state privacy laws, including HIPAA, to protect your health information.

Information Sharing

We do not sell your personal information.

We may disclose information only:

As permitted or required by law
For treatment, payment, and healthcare operations
To business associates who assist in providing services and are contractually obligated to protect your information

Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your information.

Your Rights

You may request access to your personal information or request corrections as permitted by law.

Your privacy is important to us!

Your trust is important to us. We are committed to protecting your personal and health information with the highest level of care and confidentiality.